Support
We read every message. Updated 12 October 2026
Email us at support@tangocamera.com and we'll get back to you within two business days. Tango is made by one small studio, so the person answering is the person building the app.
Quick answers
- Tango says my device isn't supported. Dual capture needs iPhone XS / XR or newer — it is an Apple hardware limit, not a setting.
- The camera is black. Open iOS Settings → Tango and switch Camera and Microphone on, then reopen the app.
- My captures aren't saving. Allow Photos access (Settings → Tango → Photos) and check you have free storage.
- I bought the unlock on another device. Open Settings in Tango → Restore Purchase, signed in with the same Apple ID.
- I want a refund. Purchases go through Apple — request one at reportaproblem.apple.com.
- Is there an Android version? The Google Play build is on the way.
Report a bug
Tell us what you were shooting, which iPhone you were using and what happened. A screen recording helps more than anything else.
Feature requests
Welcome at the same address. Several things in the app came from user emails.
Contact
Yuval Saar
P.O. Box 594
Tel Aviv-Yafo 6100402
Israel